About Bob Hornal, Founder
I'm Bob Hornal, founder of BestQuote Travel Insurance Agency - a comparable quote travel insurance website and Lloyd's-accepted coverholder. I have been a financial advisor for over twenty years, helping people with their insurance and investment needs.
I've also been fortunate enough to have travelled to over 30 countries. I know how much fun travel can be and how it can also bring undesired surprises and difficulties.
Before becoming a financial advisor, I went through the unfortunate experience of one of my parents passing away in the United States due to a sudden and unexpected change of health. There was no emergency medical travel insurance to cover hospital costs. Extended health covered $25,000 - which was five times the normal provincial coverage, but less than 20% of the total medical expenses.
That experience is why I wouldn't be doing my job as a financial advisor if I allowed my clients to travel without travel insurance. It's a reasonable and necessary expense for anyone travelling out of the country. It's important to have - and it's equally important to read the contract details before you buy it.
Why You Should Always Compare Travel Insurance
Contract details can vary widely between companies and so can the classification of medical risk they put you in, or the premium they ask you to pay. The older you become, the more important it is to shop around to find the coverage you need at a reasonable price.
Most travel insurance companies are competitive about one-third of the time, reasonably priced another third of the time — but the last third of the time they don't want the business, so they price the coverage unreasonably high.
Why? Because most distributors like banks, drug stores, credit unions, travel agents, automobile associations, etc... carry only one insurance policy. Even if that insurer doesn't want to take the risk of covering a particular traveller's profile, they have to offer it through that distributor, so they price it unreasonably. It's too bad that more than 90% of Canadian travel insurance purchases are made through distributors that carry only one policy. One size fits all never works well with travel insurance.
The Problem with Buying Direct
Most Canadian travel insurance is sold through distributors carrying only one policy - banks, credit unions, travel agents. If that one policy doesn't suit your profile, you'll be overpriced or underserved.
How BestQuote is Different
We compare multiple insurers to find the company that wants your business at a competitive price. No markups, no favourites - just the best fit for you and your family.
About BestQuote Travel Insurance Agency
BestQuote Travel Insurance Agency helps you avoid the one-policy trap. By comparing the coverage you need across multiple companies, you'll find the insurer that wants your business at a competitive price. But don't stop there - read the details and compare coverage to ensure you get the plan that makes the most sense for you and your family at the best price.
BestQuote Travel Insurance Agency is a trade name of Select First Financial Services Inc., an incorporated life, accident and sickness insurance agency founded in 2008. In 2018, Select First Financial Services Inc. became a coverholder at Lloyd's of London.
This website service has been made available to other financial advisors on a referral basis, who are recognized on the site as the referring agent. This helps us maintain the site and personal service by spreading the costs over a wider client base.
Corporate Licenses Information
Select First Financial Services Inc. and its business unit BestQuote Travel Insurance Agency are licensed in the following Canadian provinces and territories:
| Province / Territory | License Type | License Number |
|---|---|---|
British Columbia | Corporate Life, Accident and Sickness | #LIC-173877C108946R2 |
Alberta | Corporate Accident & Sickness Insurance Agency | #6-10954244-2026 |
Saskatchewan | Agency Accident & Sickness | #07383 |
Manitoba | Agency Accident & Sickness | #AIA-35405-1298-2026 |
Ontario | Agency Life Accident & Sickness | #33588M |
New Brunswick | Life, Accident and Sickness + Travel | #230060660 and #240046516 |
Nova Scotia | Agency Accident & Sickness | #24210549600000 |
Prince Edward Island | Accident and Sickness license | #30416 |
Yukon | Accident and Sickness | #3630-11943 |
Northwest Territories | Accident and Sickness | #NT-A2-7164-2026 |
Nunavut | Accident and Sickness | #2026-11532 |
We do not sell insurance products in Canadian provinces or territories not listed above.
Complaints Procedure
It is our intention to provide all of our website users, customers and prospective customers with a high level of service at all times. If you have a complaint about your policy, you are free to go through your policy's standard complaint procedures as outlined in your policy document.
If you have reason to make a complaint about our service or the way in which your claim issue has been handled, please contact us:
In writing: The Customer Services Manager, BestQuote Travel Insurance Agency, #780-1199 West Pender St, Vancouver, BC, V6E 2R1
By email: complaints@bestquotetravelinsurance.ca
By phone: 1-888-888-0510
Our agency will respond to the issues you raise in a professional, forthright and timely manner within two business days.
If you have a complaint about one of the insurance companies we work with, or about a claim-related issue, we encourage you to contact us first - our advice on the proper process may be quite helpful.
If you remain dissatisfied, you may be entitled to refer your complaint to The OmbudService for Life & Health Insurance (OLHI), which provides free and impartial assistance with consumer complaints about Canadian life and health insurance products. The OLHI can be reached at 1-888-295-8112 or at olhi.ca. Referring a matter to the OLHI will not affect your legal rights.
Thanks for reading and supporting small business!
Thanks for taking the time to learn about BestQuote. We are Canadian industry leaders in web-based technology for travel insurance comparison - and we partner with the largest, most reputable insurance providers in Canada to offer a service level that is second to none.
Please help us improve our website by offering your feedback or comments to BestQuote Travel Insurance Agency.
And have a safe trip!
- Bob Hornal, President of BestQuote Travel Insurance Agency
Ready to find the right travel insurance? Get a free quote using the tool at the top of any page, or call us toll-free at 1-888-888-0510 - we'll be glad to help.