Trustone Health Hospital Medical Care Visitors Insurance Review

Trustone Health Medical Care Visitors Insurance

In 2025, Ingle Assurance was purchased by Trustone Financial Inc., a leading Canadian managing general insurance agency (and a subsidiary of Empire Life Insurance Company). The 'Hospital Medical Care' HMC insurance policy for visitors to Canada is administered by Trustone Health (a tradename of Trustone Financial Inc.) and underwritten by Empire Life Insurance Company. This policy is less well-known compared to other brands, but is competitively priced for the visitors to Canada market.

Trophy icon demonstrating popularity

Trustone is popular with visitors to Canada of all ages

Trophy icon demonstrating popularity

Trustone is popular with Super Visa applicants of all ages


Trustone Health Standout Features

Star icon representing standout features

Nurse or Attendant

Private duty nursing up to $10,000

(Visitors to Canada Plans)

Star icon representing standout features

Emergency Air Return Home

Up to $25,000

(Visitors to Canada Plans)

Star icon representing standout features

Dental Accident

$5,000

(Visitors to Canada Plans) 

Trustone Advantages & Disadvantages

Pros icon   Advantages

  • Trustone Health policies are priced competitively for policies with or without pre-existing conditions coverage. The Trustone Visitors Policy (No Pre-ex), in particular, is one of the most competitively priced visitors to Canada plans for all ages.
  • Trip breaks are permitted for travellers who need to return home quickly without cancelling and repurchasing policies.
  • Deductible applies once per insured per policy coverage period, not per claim.
  • Offers companion and returning customer discounts.
  • Trustone Health has monthly plans available for Super Visa applicants.
  • Some high-quality secondary benefits compared to other visitors to Canada plans: 
    • Hospital Incidentals (Telephone, TV)
    • Nurse or Attendant
    • Emergency Air Return Home
    • Follow-up Visits

Cons icon   Disadvantages

  • Trustone Health policies have limited secondary benefits.
  • 5-day waiting period on sickness and injury benefits if purchased after arrival in Canada. 
  • Coverage for travel outside Canada is not available on HMC visitor policies.
  • The standard stability period for pre-existing conditions is 365 days.
  • Higher admin fee for cancellations.

Frequently Asked Questions