Feedback
How Did We Do?
Thanks for choosing BestQuote to help you with your travel insurance. We hope you had a favourable experience when dealing with us, and we'd like to hear about your experience. To compete online with the banks and big box retailers, it has become important for our smaller agency to ask our customers for reviews so that we can continue to be found online. Thank you for your business and support!
Comments From Website Users
- Karim M.
"Two-month insurance turned out to be cheaper than what I paid for three weeks..."
- Branislav M.
"Thank you. Super easy peace of mind."
- Hans S.
"All good."
- Thomas M.
"Thanks, very cheap, easy to use, great cheap policies for young travllers"
- Kayle Mark B.
- Jason S.
"Quick, easy, customer service were very helpful."
- Faiza F.
- Faith T.
"I like the summaries. Only suggestion is that when you exit out of quote, all info that was filled in has to be re-entered when you resume. Maybe there should be a "save data" button."
- Duncan M.
- Shaheen B.
"The site is easy to use, and the emails answered, thank-you "
- Philip Harold N.
- Geoffrey B.
- Douglas D.
- Vijay M.
- Joshua B.
- Galina M.
- Badrinarayanan K.
- Elizabeth E.
- Changfu X.
"The BestQuote website is clear, understandable and user-friendly."
- Frederick Howard C.
- Valerie L.
- Shelley R.
- Marlene T.
- Eric R.
- Balakrishnan C.
- Leah B.
- Sarah B.
- Rajandai Hemragi H.
- Surinder S.
- Fayyaz B.
- Callen M.
"very good costumer service, thank you"
- Parichehr M.
- Balkrishna D.
- Luz Stella C.
"Good experience overall"
- Renuka P.
"So nice to have simple straight-forward instructions and clear information in term the average person can understand. "
- Richard A.
"Always appreciate how fast and east this service is. A Repeat Member!"
- Michael Patrick C.
"Always appreciate how fast and east this service is. A Repeat Member!"
- Michael Patrick C.
- Soufiyan A.
- Alice B.
"Good prices, with clear descriptions of IEC process and how it relates to insurance. The website could do with a little bit of an update though, and fields could do with some refining. "
- Matthew S.
- Christopher B.
"Simple filling out the form. Good customer service for questions asked. Thank you!"
- Raman B.
"Good service!"
- Lina Z.
"Very Easy and Good to use"
- Saritha G.
- Aleyamma G.
- Aleyamma G.
"Muy accesible y claro, además de un precio razonable. muy recomendable"
- Faustino Martín F.
- Harry G.
- Yan Ping Angel H.
- Terri H.
- Terri H.
- Anthony S.
"buying was easy , hope we don't need the insurance , and if we do that it works "
- Donald B.
"I use your services many time and I am vey satisfy with the price and the service , I do recommend this site to all my friends "
- Issam O.
"Very easy to find the precise insurance that you need and then shop price. Very detailed. Excellent service."
- Thomas B.
- Ian S.
- Mary R.
- Phou V.
- Gerard M.
- Teresa R.
- Steve B.
- Robert L.
- Al F.
- Rajnikant M.
- Jill P.
- Sridevi S.
- Rosemary B.
- Ian B.
- Timothy W.
"Exceptional service. I had questions & sent an email via your site. I received a prompt detailed response from Vance who encouraged me to call for more info & assistance. I called & spoke to Vance at length. He was patient & extremely knowledgeable. He went out of his way to ensure I understood the policy exclusions & provided other Options that would best meet my travel needs. He even contacted a carrier to clarify an exclusion for me & then called me back. I feel like a valued customer who received amazing customer service. Thank you to Vance for exceptions service! And Thank You to the 2 other reps I dealt with briefly on the phone - both were professional & offered to help me with my queries. This is the 2nd time using your service & you continue to impress. I will definitely recommend to anyone needing insurance! "
- Dierdre T.
"Good"
- Alice G.
"Touch confusing, but good value for money. Some of the wording in the policy documents could be clearer. "
- Sharn K.
"N/A"
- Dorin J.
- Patrick L.
- Victor J.
"Great!"
- Shruti B.
"Very efficient and user friendly"
- Alan C.
"User Friendly"
- Alan C.
"The sign up process is fast and efficient. I'm assuming the quotes are competitive. I will do some homework in the premium component to confirm this (or not) altho' the convenience has positioned me to skip this step. I also assume the claims process is straight fwd--altho' I hope not required. I believe this is my 4th time purchasing travel insurance from your website. "
- William S.
- Marco Antonio S.
- Joshua Luke T.
"Very helpful staff. Great customer service. "
- Merle R.
"Clear comparison and information. Quick process."
- Thuy N.
"Everything seems to have gone well. I'm looking forward to receiving the policy so I know the purchase went well. Thanks,"
- Robert L.
- Ruth M.
"Best Travel Insurance. I have been using this company for all my travel needs years and it continues to be the best. Thanks! "
- Jaime B.
- Mohammed M.
"I bought it after hours online. Easy process but got an email that orders placed after hours or on Sunday will have to be processed manually and it may not be possible to do so. I tried to call and there is no 24 hour service."
- Devita W.
"Thank you again. One more time..."
- Liubov C.
"Really easy to purchase!"
- María G.
- Cuirong L.
- Jason S.
- Leo S.
- lizz m.
"easy"
- Leticia C.
- Riyad B.
- Keyoor A.
"System picked wrong name for policy, pathetic entering system. Please help me cancel policy DTCM330520 ASAP"
- Keyoor A.
- Sofiya K.
- Sheila M.
- Germana P.
- Betty Wan Kui L.
- William R.
- Patrick P.
"Thank you for helping me find the insurance coverage I needed and the price I was looking for"
- William K.
- Julaluk S.
"easy way to get insurance"
- Anita G.
- Gunadasa G.
"Again, thank you Vance for your help. Will be getting my brothers insurance coverage tomorrow hopefully you will be able to help there too. Lynda"
- Lynda K.
"Thank you Vance...you are more than helpful in me getting the insurance that I need and can afford Lynda"
- Lynda K.
"Agent was patient and informative. She guided me through the process with ease. She gave me suggestions and helped me choose the best option for my situation. "
- Cheryl A.
- Thomas W.
- Rakesh T.
- Norman S.
- Lori M.
- Lenia C.
- Caryl D.
- Floare V.
"Always helpful. Thank you! (Just recommended you to friends!)"
- John B.
"Very easy and helpful. Customer service was excellent. "
- Kyle S.
"Good services "
- Mohamed Ramadan T.
- Christopher H.
- Nasser M M E.
- Hadia M.
- Gurmeet Kaur S.
- Tatiana G.
- Vasile D.
- Cynthia Lynn O.
"Easy to get insurance, hard to read all the info though..."
- Caryl D.
- Lynne M.
"good"
- Saradha S.
"Thanks !"
- Michael Melbourne P.
"easy"
- Chitra S.
- James W.
- Lisa S.
- Asim I.
- Gervacio P.
- Vanessa F.
"Great service, answering my numerous questions by phone and email. Will use them again. "
- Alexis O.
- Desmond A.
- Jacob M.
"Very easy to deal with and helpful. Thanks"
- Allen L.
- Maria De Fatima C.
- Ann P.
- Chanoch David G.
"Thanks "
- Guy B.
"Good service!!"
- Venkata Gayathri V.
- Renato R.
- Flordeliza C.
- Donna B.
- Sudha M.
- Emil P.
"Great service, Especially reduces stress for pre-existing conditions."
- Alice B.
- Kankaew T.
- John S.
- Ben J.
"Great"
- Charlotte B.
"Website easy to navigate "
- Ara F.
"Website easy to navigate "
- Ara F.
- Aleksandra W.
- Steven J.
- Carlos C.
"I worked with Johanna before purchasing the insurance online to find the perfect policy that met our needs. Johanna was professional, efficient and extremely helpful. I have already recommended your company to several people."
- Deborah B.
"I worked with Johanna before purchasing the insurance online to find the perfect policy that met our needs. Johanna was professional, efficient and extremely helpful. I have already recommended your company to several people."
- Debbie B.
"Great service."
- Glyn O.
"The support via email was very quick"
- Sarah B.
- Regina G.
- Enrico P.
- Daniel W.
- Shamim A.
"its awsum"
- Hayssa C.
- Maria De Los Angeles B.
- Gerald C.
"Experience was awesome. I highly recommend to use their service. Excellent customer support and competitive prices. Keep up the good work Guys!! "
- Har Ranjit S.
"Treated us well the last time we needed extra insurance; so happy to return"
- John T.
- Thaninwut J.
"Great selection of insurance companies to pick from and choose the right one that has the best options you require for your trip."
- Robert S.
- Carol C.
- Maria De Los Angeles H.
"Good"
- Urvinder K.
- Naga Venkata Satya Prasunamba T.
"Good selection of choices and prices from different companies available to choose from."
- Robert S.
- Mahmoud V.
"Excellent!"
- Bruce D.
- Tori G.
- Hitesh B.
- Hitesh B.
"had a great assistance with agent via phone, regarding the policy. really satisfied about the service, keep up."
- Kamaranga Hennedige F.
- Patricia R.
"have your services several time and find it great. Thank you. Egils Karlis Roga"
- Egils R.
"The executive who replied was not polite in email reply "
- Ajaybir Singh S.
- Salma S.
"easy registration"
- Mohamed I.
- Lukasz P.
- John M.
- Gerardo G.
- Ron M.
- Liubov N.
- Renai B.
- Erich P.
- Gabrielle J.
- Jasbir S.
- Margaret P.
"Easy to complete."
- Donald P.
"Thanks"
- Hooman R.
- Junaid M.
- Norma T.
- John C.
"Nice and easy. Some places make it confusing. "
- Heather C.
- Teresa Rita C.
- Barni M.
- Ayako B.
- Nigel C.
- Arun A.
- Shirazeh D.
"simple and easy, love it. that's why I have been using best quote all the time."
- James L.
- Mikita S.
- Bob H.
- Surinder V.
"Fast and easy to get competitive quotes. However, would be good for you to consider some improvements to customer experience: 1. After the insurance policy is purchased (i.e after completing Step 4 - Submit Payment), you directly take to a page asking for feedback. I would first like to know the policy summary and order details to satisfy myself whether all looks good. I found this information in the email you sent, but I prefer seeing it on the screen. 2. The site is not that secure, when I was prompted to provide feedback, I could click the back button on my browser and come back to the payments page where my credit card details were still cached, This makes me doubt the security features of the website."
- R K.
- Raj K.
- Arni B.
- Larry H.
- Eliezer J.
- Dylan C.
- Matthew H.
- Christopher W.
- Franklin Andrey V.
- Pawan Kumar N.
- Sameer K.
- Richard K.
- Omkalsom T.
"Fast and efficient service with good options for expat insurance."
- Anahita T.
- Adly M.
- William Douglas M.
"Easy peasy"
- Nicole B.
"Extremely efficient, detail-oriented service. "
- Alice B.
- Bala Subrahmanyam S.
- Zhongyi W.
"Thank you"
- Susan B.
"Johanna was extremely helpful. All in all, a painless process. Many Thanks! Allan H. Adams."
- Allan H. A.
"Got me where I wanted to be with great help from ad visor Christine"
- Moishe C.
- Maria S.
- Maria S.
- Brian M.
- Thi Lai N.
- Diosdada D.
"Thank so much for all your help, answering all my questions and providing information so quickly."
- Stephen B.
"The Best Quote team has good knowledge about the products from different companies and provide great advise to finalize the most relevant offering from the available travel insurance product options."
- Saurabh S.
- Olga M.
- Sam M.
- Sonia Cecilia M.
"We had several questions; called Bestquote who responded promptly and effectively."
- Paul E.
- Ernest W.
"website has some issues"
- Nirmala G.
"Vance Derban was very helpful in getting me the right insurance plan for our upcoming trip. He answered all my questions promptly and clearly. Very much appreciated. He made what could be a very complicated process quite easy. Thanks."
- Michael P.
- Meiying Z.
- James L.
"All questions answered, easy to use system."
- Alan P.
- Harbans Kaur G.
"Very easy comparison tool... "
- Michael T.
"fantastic - simple to use and understand"
- Bernadette H.
- Gaganjote U.
- Janet A.
- Claire S.
- Carey M.
"I love the convenience and wide choice of policies available with different options. This is by far the best service I have used when choosing travel insurance for my husband and myself, which as seniors can sometimes prove challenging due to medical conditions. I have saved a lot of money by carefully comparing the policies and perusing the medical questionaires on this site. "
- Joseph George Robert M.
"great help"
- Jorge K.
- Warren M.
- Verinder M.
- Gary B.
"Christine was very courteous and helpful. Much appreciated. Thank you. "
- Elizabeth W.
"I found the website generally easy to navigate. The instructions were clear. Thank you."
- Chisanga C.
- Timothy K.
"Excellent, easy to use website"
- Minima K.
- Cassandra H.
- Zinaida G.
- Radoslava I.
- Erin B.
"Very informative comparisons. Made buying insurance less stressful! "
- Laura R.
- Tetiana C.
"easy to follow, awesome"
- Valerija V.
- Zoltan G.
- Suzanne S.
- Zarema K.
- Julio F.
"Very user friendly interface to review rate and easy ordering process."
- Alain L.
- David O.
"A little more description about each field would be more helpful"
- Elaheh F.
- Bin X.
"Seems easy to purchase. Hoping coverage is as good."
- Valerie H.
- Cesar Arnoldo C.
- Somer M.
- Alla T.
- Christopher M.
- Benjamin M.
- Carlos F.
"goodjob"
- Neelu A.
- Keyoor Bhimsen A.
- Sana G.
- Lucas H.
"I like eggs"
- Michael W.
"Great company. Very quick response when I asked for a quote. When I explained problems with eligibility because of pre-existing condition they were quick to reply with a new company name and gave me easy instructions on completion of the process."
- Raymond B.
"Overall the journey into the form was good but with the poor UI and UX. Too much information with busy design."
- Danyal F.
- Suzanne C.
- jordan m.
- Jordan M.
- Evangeline J.
- Bryce M.
"Good prices and Helpful staff on phone"
- Shirley R.
- Sukhpal Singh D.
- Michael Allan A.
- Kristia K.
- Emily D.
- Uma T.
"Thanks for your speedy and thorough service!"
- Patricia M.
- Jinhe D.
- Harish R.
- Prem R.
- Jasmine S.
- Grigore R.
"Had some problems with card payment but was very well informed of ways to rectify this, very good service "
- Mikala Louise W.
"Very helpful!"
- William Robert A.
"Good Response"
- Sakunthala N.
"It was quick and excellent experience to buy the insurance. "
- Jaspal S.
- Eugennie S.
"I had great dealings with Vance amongst others"
- Kahn A.
- Maha M.
- Gunjeet K.
- William R.
- - U.
- Samuel K.
- Sarah J.
- Mohammadali K.
- Martina L.
- Martina L.
- Liboria F.
"User friendly site. "
- Mary A.
- Sukhwinder K.
"GREAT SERVICE"
- Virginia N.
- Virginia N.
"Great site. In the section of 'get free quote', in the category 'destinations', specifics like Europe, Asia, etc should be mentioned, so that they can feature on the policy document for visitors to canada. "
- Dhruva P.
- Luminita G.
- Estefania R.
- Zoila R.
- Rolando R.
- Wakana F.
"Please leave expiry date on policy at January 1,2020, if possible. Thank you!"
- Tara Z.
- Steven J.
- Julia H.
"Fast and easy. Thank you so much for this!"
- Ryan J.
- Shuning Y.
"I really appreciate all the help your agent Bob Cardinal gave me with the application ."
- Gale R.
"Amazing great website Easy to navigate! "
- Aaron M.
"Amazing great website Easy to navigate! "
- Aaron M.
"Good"
- Cornelius O.
- Saman S.
- Arvind P.
- Melody A.
- John K.
- Gabriela M.
- Wasaa A.
- Emma G.
"Easy to fill out forms."
- Johan P.
"Very awesome website and easy to use. Thank you! Does all the research for me."
- Bruce D.
- Carloantonio C.
- Delia Bisconde J.
- Hanh T.
- A Huy H.
- Sulochana J.
"Date selection should be in calendar format."
- Maria Guadalupe C.
- Mostafa Kamel Mohamed I.
"Great website - takes a bit to answer the needed medical surveys but the summary and process you provide is excellent, easy to understand, clear and concise."
- Derek B.
- John Daniel M.
- Anthony Philip C.
- Nadia A.
- Sreemathy R.
- Edhit Maria N.
- Xianlian C.
"the best pricing from insurers i could not find anywhere else online. Great customer service as well."
- abi P.
- Laura C.
- Irina S.
- Fouad G.
- Yoriaki I.
- Yoko I.
"Convenient quotation and seamless transaction. Highly recommended to others."
- Dequan J.
- Iria B.
- Ruth C.
"Had difficulty finding the dates of coverage the only display was for number of days covered. However received excellent help from Bob when I called in to confirm the actual dates. It would have been more helpful if the days as well as dates of coverage. Thanks"
- James C.
- Xiaolu Z.
- Ron M.
- Rogelio Elento E.
- Rogelio Elento E.
"Very comprehensive. It's easy to evaluate which insurance to choose."
- Maria Teresa P.
- Parichehr H.
"Simple and transparent"
- Robert B.
"Very good service and website so simple to navigate. Use BestQuote all the time for travel insurance."
- Judy D.
- Ronald L.
- Alexandre K.
- Amandeep K.
- Tamara K.
- Bhaskaran K.
"- The name of each text field disappears when you click into it. - The whole UX needs a overhaul, very hard to use. - Show a summary before making users commit to payment for a more stress free experience. "
- Lloyd V.
"nothing to say"
- Gloria D.
"nothing to say - who wants to have to buy this stuff anyway"
- Gloria D.
"Easy to review policies. Wide selection. Repeat customer. "
- Uma N.
- Naomi R.
- Mugdha L.
- Juanito A.
- Peter B.
- Bikash G.
"It has been easy and my doubts have been solved really fast. I couldn’t pay with my American Express, although, so I’d ask you to check what’s wrong with it."
- María F.
"The whole process was clear and easy as always! Insurance forms tend to be complex and intimidating but this one is a breeze."
- Jeffrey Y.
- Ramandeep S.
- Mohamed Joufer G.
"Awesome!!"
- Kwong C.
- Joseph M.
"Extremely helpful and easy to purchase"
- Caitlin L.
- Eladio R.
- Guilherme D.
"Appreciate the prompt follow up to queries by email and phone. Great that the coverage can be used for short trips outside of the country and refunded if I get PR "
- Briony W.
- Hui-chi H.
"Great service, prompt email responses from representative Vance Derban. Will recommend this site to others."
- Svetlana R.
- Richard G.
- Richard G.
- Vaughn L.
"Thank you for running this service, it was not hard to buy insurance for our relatives that going to visit us in Canada."
- Oleksii R.
- Madhumita C.
"Easy to use and understand. Thank you!"
- Mary E.
- Lenora E.
- Vanh C.
- Kyung Soon I.
- Sushma Kumari V.
- Jordan M.
- Charlie B.
- Charlie B.
- Feroza B.
- Duane S.
"Quick answer to my questions via email. Thanks"
- Paul Sebastian B.
- Nestor Alfredo V.
- Mohammed Rafiqul I.
"Super easy to use , I will recommend your website to my friends."
- Grazyna W.
"User friendly and easy to select travel insurance option - will highly recommend to my family and friends"
- Cheryl B.
- Rachael H.
- Ikuma T.
"Easy, clear, great competitive rates. "
- Kyle T.
- Jury V.
- George H.
- John W.
- Briana J.
- Caroline M.
- Tam T.
"Always great rates and great service"
- anna i.
"The details provided to select a policy were clear and easy to browse. The Summary section gives a good amount of details. If you can add some more space between Summary & Policy hyperlinks, that would be great, as initially I thought they both are just one word and one link."
- Andrew S.
- nasrin V.
"This insurance seems to be good and reasonably cheap insurance. Improvement could be made with adding in personal details. I struggled to know which details to enter in the correct boxes. (Departure city/ Address) '?' tick boxes with info could be helpful."
- Joshua E.
- Reynaldo Manook G.
- Sean H.
- Richard S.
- Afsar B.
- Glenn H.
"Easy to purchase!"
- Sebastian F.
"Super quick and easy application! Thanks"
- Lyric D.
- Robert C.
- Arminder Singh ,.
"Very nice and user friendly insurance platform."
- Sekar S.
- Kun Y.
"Uncomplicated, user friendly service"
- Gary M.
- Eddna Saray D.
"Bob was fantastic, we had a great discussion and he laid everything out clearly, would recommend."
- Couper Y.
- Maricela L.
- Bipinchandra B.
- Nataliia L.
- Anil S.
- Lilian U.
- Tamilselvi V.
"Qick easy m best rate!!!"
- Thi Ngon N.
- Graciela C.
- Liam M.
- Hexiu Y.
- Oliver P.
"Excellent service. Super quick response and very helpful."
- Megan H.
- Owen G.
"To get an online quote was quick and easy. I book insurance for my Canadian visitors within a few minutes !!"
- Yvette J.
- Alla M.
"Seemless service and very user friendly platform. Great job bestquote"
- Rahul S.
- Quinn D.
- Emily C.
- Konstantinos M.
- Hardeep R.
"Easy to use"
- Sridhar G.
"Easy to book"
- Eswara Rao G.
- Yuva P.
- Finnbarr C.
- Hoda H.
- Jerzy G.
- Jadwiga G.
- Mohendra Nath B.
" Reassuring advice and a keep it simple approach make this company easy to deal with. Thank you."
- sherry s.
"very straight forward"
- Caleb P.
- Mohammed Ashfaque K.
- Thenmozhi G.
- Amy N.
- Guillaume D.
- Anna W.
- Aswan Murad Mohammed A.
"Hello. Thanks allot for your help you guys are awesome. dear Bob thanks for your call you were very helpful I really appreciate that. Best regards Ahmad Jawed from Denmark "
- Ahmad J.
- Sandra Elaine D.
"good"
- JONGJUN P.
- Elsa Noemi G.
- Mrs Kohinoor K.
- Abul Khair Mohammad K.
- Tushar jayantilal S.
- Susan S.
- Tuija H.
- Nafisa N.
"Using it second time for a parent travel. First one was great experience, great interface for multiple companies quotes"
- Nataliia T.
- Jane C.
- Ilona Z.
- Marvin B.
- RAHUL S.
"It would be nice to have an account."
- Lori M.
- Fatma F.
"thank you for your help and quick responses to my emails and questions!"
- MAUREEN Q.
"So far, so good! Have filled in the application and reasonably straightforward. Hopefully I never have to use the service."
- Thomas G.
- Joseph G.
- Joseph G.
- Nadia E.
- Oscar G.
- Srilatha V.
"Vance is fantastic, great prices, fast service, great for Canadian Expats living abroad! "
- Taylor Dean W.
- German Jr. P.
- Maltie D.
"Fast and easy to use!"
- FEVIET A.
- Riana A.
"Good experience! Simple and easy to use."
- Mathai K.
- Sadhika B.
- Imogen S.
- Peter L.
- Angelina T.
- Hossnieh D.
- Daniel R.
- Sujuan L.
"Vance is good and he is patient and professional."
- Zhitang L.
"Vance is good and he is patient and professional."
- Zhitang L.
- Simcha Eliezer G.
- Paolo F.
- YANG A.
- douglas j.
- Thant Zin H.
- Thant Zin H.
- Thant Zin H.
- Thant Zin H.
- Nicolas S.
"Simple to use, quick answer to my question and a good price."
- Carol S.
- Helen B.
- Sumanawathi K.
- Veena S.
- Ali B.
- Paul E. D.
- Paul E. D.
- Clarita S.
"I have used Best Quote Travel Insurance several times in the past and I found the process easy to follow, efficient and affordable. Thank you once again."
- Heidrun Christel C.
- Caylee G.
- Malgorzata B.
"Clear requirements, quick and easy."
- William Lark R.
"Very user friendly website. All information is straight forward. "
- Mark K.